Blog

Tools for doing your insurance homework

When it comes to insurance, most people don’t want much — they just want good protection at a fair price from a reputable insurer. With so many insurance companies advertising on mainstream and social media, however, it can be difficult to know which offers the best option for your situation.

We help customers quickly sort through the options, but there are also organizations that can help verify your research:

J.D. Power & Associates conducts market research and customer satisfaction ratings for financial services, insurance companies, marketing and advertising firms. Customer satisfaction awards are based on the results of customer surveys. Insurance market research is also conducted for vehicle, health and home insurance. The results of customer surveys are based on opinions of customers’ buying experience, customer service experience and claims satisfaction.

A.M. Best is an insurance rating organization founded in 1899 and providing customers a way of verifying the financial strength of insurance companies. Factors include the insurance company’s business profile, financial performance, balance sheet and other performance metrics. A.M. Best measures the performance of insurance related industry information for captive, life/health, reinsurance, insurance-linked securities, state rate filing, insurance companies by region and more.

Consumer Reports is a non-profit organization that produces unbiased ratings for over 5,000 products and services each year.

The Better Business Bureau (BBB) is a non-profit organization founded in 1912 to help consumers find reputable companies for products and services. The BBB has more than 100 independent organizations throughout the United States and Canada. It is not regulated by any federal agency.

Of course, you may not have time to conduct research to find the best value in insurance. That’s where we can help! If you have questions about your insurance, we are here to help you find the answers — and the best coverage for you and your family.